Canned Reply

Agents can save their reply and can be accessed in just few clicks in the future while replying the tickets.

The canned reply add-on allows your agents to save frequently needed responses and reuse them in the future in a few clicks. It saves a lot of time for your agents, and they do not need to remember everything every time.

How does it work?

  • Agents can save as many replies as they wish.
  • You can use macros inside the canned reply.
  • When you need the canned reply, click the “Canned Reply” link, search and click the canned response.

Public canned reply

When the agent saves the canned reply, it is considered private and can be accessed only by himself. At the same time, administrators can create public canned responses accessible to all the agents.

Screenshots

3.0.7

Current Version

5.6

Minimum WordPress Version

7.4

Minimum PHP Version

Simple, straight forward pricing.

Explore the pricing options for SupportCandy plugin, offering competitive rates for exceptional customer support. Take advantage of our SupportCandy pricing plans and enjoy a 14-day money back guarantee for a risk-free experience
Yearly
Lifetime

Personal

$ 79 Billed yearly, until cancelled
  • 1 Site License
  • 1 Year Plugin Updates
  • 1 Year Priority Support
  • All Extensions Included
  • All Integrations Included

Professional

$ 149 Billed yearly, until cancelled
  • 5 Site License
  • 1 Year Plugin Updates
  • 1 Year Priority Support
  • All Extensions Included
  • All Integrations Included
Popular

Agency

$ 299 Billed yearly, until cancelled
  • 20 Site License
  • 1 Year Plugin Updates
  • 1 Year Priority Support
  • All Extensions Included
  • All Integrations Included

Personal

$ 249
  • 1 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included

Professional

$ 499
  • 5 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included
Popular

Agency

$ 999
  • 20 Site License
  • Lifetime Plugin Updates
  • Lifetime Priority Support
  • All Extensions Included
  • All Integrations Included