Name: AWESOME SUPPORT – GUEST TICKETS
Brand: -
SKU: -
Rating: 5 (1 reviews)

Categories Changelog Support Blog Membership Login/Register

Version: 2.1.1

Item cover for download AWESOME SUPPORT – GUEST TICKETS

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Overview

Item description

This add-on allows users to enter a ticket without having an account on the system. This can help to create less friction in the support process and is suitable for a large variety of customer support organizations.

The extension accepts the ticket data and automatically:

Creates an account

Creates the ticket

Logs the user out and redirects to a thank-you page

Users with email addresses that are already registered are prompted to login before creating a ticket.

Uses The Standard Ticket Login Screen

The standard ticket login screen is modified as shown in the image below – notice the Guest Log In section. Both standard users and guest users receive a similar customer experience and workflow.

Simple Configuration

The add-on is very simple to configure and requires only that you create and set a thank you page to help personalize the user experience.

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21 Jul 2020 - Version 2.1.1

Product Added to the system.

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Updates :

We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
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