TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - V1.8.0
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Overview
- NEW: Default Reply template https://imgur.com/a/P69JXaU- NEW: Custom FAQ topic image icon https://imgur.com/a/qRmiBkC- NEW: Create custom form field types https://imgur.com/a/a6pRP1G- NEW: Default Auto Reply https://imgur.com/a/d9RvnRC- NEW: Custom text before submit button https://imgur.com/a/6NyuEPy- NEW: Added CSS classes to my tickets table- FIX: POT strings missing- FIX: Saved Replies not working- FIX: WP recent comment widget showed ticket replies
FIX: Admin bar showed for guests
- NEW: Show all FAQs as Accordion https://imgur.com/a/0cGbZ4O- NEW: Show WooCommerce FAQs as accordion https://imgur.com/a/Zr2UVHW- NEW: Added autocomplete off to ticket forms - NEW: User Role FAQ Access https://imgur.com/a/QsmmUhWc- NEW: User Role FAQ Topic Access https://imgur.com/a/oRNHkAx- FIX: Hidden FAQs show in WooCommerce products- FIX: Error fixed in IT-Rechtskanzlei plugin- FIX: Accordion icon not aligned when faq title went over 2 lines
FIX: Ticket reply in backend (comment form) not working
- NEW: New field for dynamic FAQ posts widget Dynamic Title- NEW: Single ticket rating form https://postimg.cc/gallery/m77sR7T - NEW: When both Woo form options are disabled, it will hide the first box select row- NEW: Load saved reply in ticket backend https://imgur.com/a/lZ2gceD- FIX: Agents did not see own created tickets- FIX: Flatsome fatal error by setting unset $_POST- FIX: Added wpautop to new replies mail- FIX: Comments closed even if option not enabled- FIX: Security for feedback form
- NEW: Default sort order for my tickets on ticket ID DESC- FIX: Improved Sorting by date and ticket ID in my tickets- FIX: Single FAQ Schema issue- FIX: Removed tags from Schema.org data
- NEW: Added schema.org support (rich snippet data) to FAQ Archives & Pages https://imgur.com/a/StmHFfg- FIX: get_sites function not available
- FIX: Comments not visible when ticket closed- FIX: Comments not showing in DIVI theme
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