What does it do?

With this extension you can add a new module (or a tab) to product page where customers can view product related questions, ask new questions regarding your product and also answer other customers' questions. Additionally the extension adds a separate question form module (which can be placed to any layout and any position) for general store related enquiries that has the same functionality as the product related questions. The general store questions & answers can be viewed on a separate FAQ (Frequently Asked Questions) page with its own layout and SEO URL or from within a module that can be placed anywhere. Both question modules - the general and prduct related - have pagination and support question searching and sorting. All functionality is fully AJAX based.

Customers can use BBCode tags in questions and answers whereas admin interface has full HTML support.

Customers can vote whether an answer is helpful or not.

Features

• Product questions
• Ask questions about specific products
• General store enquiries - FAQ page/module
• Ask general store related questions (Ask a Question module)
• Custom form fields
• Add up to 3 custom fields to question or answer forms
• Customer answers
• Allow customers to answer questions
• Answer voting
• Allow customers to vote whether the answer is helpful or not
• New question / answer moderation
• Option to require admin moderation for new questions / answers
• Require login
• Options to require customers to log in to view / submit questions and answers
• Search & sort questions
• Filter questions by search string and/or sort questions by various parameters
• Customer e-mail notifications
• Notify customers about their question answers
• Admin e-mail notifications
• Notify admin about new questions and answers (language specific notification emails)
• BBCode support
• Allow basic BBCode in questions and answers (bold, italic, underline, link, ...)
• Admin dashboard widgets
• Display the number of questions and/or answers submitted
• Customizable email templates
• Professional and customizable HTML e-mail templates with plain-text fallback
• Customizable display options
• Option to display question author, question date, answer author and answer date
• Fully multilingual
• Question and answer texts can be translated to all available languages
• Fully AJAX based
• No page refresh is needed to submit a question / answer, search or navigate the questions