Name: AWESOME SUPPORT – REPORT WIDGETS
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Rating: 5 (1 reviews)

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Version: 2.0.4

Item cover for download AWESOME SUPPORT – REPORT WIDGETS

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Overview

Item description

Successful businesses run on data. So how would you like to see an immediate data snapshot of your support operations as soon as you log into your WordPress administration area? With this add-on you can get that snapshot! Take a look at the wealth of data you can access when you log into your WordPress Admin Dashboard:

Widgets

Key data widgets include:

Open and closed tickets count

Open tickets by status

Most recent tickets

Open tickets by status chart summary

Open tickets by agent chart summary

Open tickets by product chart summary

Open tickets by department chart summary

Open tickets by priority chart summary

Open tickets by channel chart summary

Open tickets by agent and ticket age

Open tickets by product and ticket age

Open tickets by department and ticket age

Open tickets by priority and ticket age

Open tickets by channel and ticket age

Closed tickets by ticket age

Closed tickets by agent and ticket age

Closed tickets by product and ticket age

Configuration Options Galore

Each chart widget can be configure to control:

The type of chart

The colors used

Font sizes, Visibility of axis and much more

You have THREE full tabs of options available!

Control And Security

Of course you would want to be able to control the placement, layout, maybe decide if a widget can be viewed. We provide options to permanently disable each widget. And, to temporarily disable any one or more of them WordPress makes this easy for – you can use the normal WordPress Admin controls to add or remove widgets as well as move them around to create a layout that works for you! And, the data shown to agents generally correspond to the access they are granted to tickets.

So start making smarter data driven decisions about your support operations today – get the Awesome Support Report Widgets add-on!

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21 Jul 2020 - Version 2.0.4

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Updates :

We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
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Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
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