14 Jan 2024 - Version 1.7.72
25 Dec 2023 - Version 1.7.71
15 Nov 2023 - Version 1.7.5
01 Aug 2023 - Version 1.7.2
28 Jul 2023 - Version 1.7.0
17 Mar 2023 - Version 1.6.9
* Added - Custom field required or optional* Added - Custom field in the workflow condition* Added - Saved replies templates in auto ticket close module* Added - Saved replies templates in the workflow* Fixed - Fluent CRM widget missing issue* Fixed - Ticket merge popup issue* Fixed - Delete action of manual workflow* More improvements
26 Nov 2022 - Version 1.6.7
* Agent Summary Exporter* Migrate Tickets from Help Scout* WooCommerce Purchase History Widget Redesigned* Bug Fixes and Improvements
20 Oct 2022 - Version 1.6.6
* Activity Log Filters* Active Tickets for Products* Waiting Tickets stat on Dashboard* Hourly Reports for tickets activity* New Trigger – Ticket Closed on Automation (Pro)* Close Ticket Silently (without triggering emails)* Migrate Tickets from Awesome Support* Migrate Tickets from SupportCandy* Bug Fixes and Improvements
26 Aug 2022 - Version 1.6.5
* Added Auto Close Ticket Module based on ticket inactivity days* Improved Saved Replies. Now you can add more replies* Fixed File Upload Issues* Fixed Few minor issues on integrations
25 Aug 2022 - Version 1.6.2
* Fixed fiw minor bugs regarding data sanitizations* Saved Replied issues Fixed* All external links are will open in new tab* Auto Linking linkable contents* Create new ticket flow improved
21 Aug 2022 - Version 1.6.1
Product Added to the system.